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FAQ
FAQ: A race or 3D map does not load
Troubleshoot race, lobby, map, and result screen issues.
Updated 5/27/2026
Race and map issues are often related to connection quality, app version, or device performance.
What you can do
- Check your internet connection and reopen the race.
- Update Lawa before retrying a 3D map.
- Close other heavy apps if the map feels slow or crashes.
- Try another network if assets keep loading for a long time.
- Send support the race name, device model, and what screen got stuck.
Tip
If a result screen is missing, wait a moment and reopen the race or tournament overview.