FAQ

FAQ: Why does a leaderboard show different steps?

Understand sync timing, race totals, and leaderboard updates.

Updated 5/27/2026

Leaderboard totals can differ from your phone for a few normal reasons.

What you can do

  • Leaderboards update after Lawa receives and processes your latest steps.
  • Some races or tournaments count only steps from a specific time window.
  • If your step source syncs late, the leaderboard may update after your phone total changes.
  • Open Lawa before the event ends so recent activity has time to sync.

Tip

When reporting a mismatch, include the event name, your phone total, and the total shown in Lawa.

Contact support
FAQ: Why does a leaderboard show different steps? | Lawa Help Center