FAQ

FAQ: Avatar or wardrobe items are missing

What to check for avatar, clothing, and profile display issues.

Updated 5/27/2026

Avatar and wardrobe issues can happen when unlocks have not refreshed or the app is showing cached profile data.

What you can do

Open your profile or wardrobe again to refresh available items.
Check whether the item was actually unlocked or purchased.
Restart the app if your avatar does not update after saving.
Update Lawa if clothing previews or profile images behave strangely.
Contact support with the item name and a short description if it remains missing.

Your public avatar can take a moment to update in all leaderboards.